Congratulations to the Leighton Road Survey in Bedfordshire who have elevated their CQC rating to ‘Good.’ Continued improvement led by staff and patients in partnership has seen Leighton Road Surgery (LRS) receive an improved Care Quality Commission (CQC) rating.

The practice in Leighton Buzzard has achieved positive progress since joining the Trust and is now rated as ‘good’ overall. It was rated as ‘inadequate’ overall following an inspection in 2019. The team joined ELFT in 2020 and received an improved rating of ‘requires improvement’ overall and ‘good’ rating for providing safe services later the same year.

“This is an incredible achievement, all the more so because this has happened during the pandemic when things have been far from normal, and you have been under huge pressure. The CQC rating is both an endorsement to the excellent leadership you have all shown as well as the care and compassion you have shown to keep our residents in Leighton Buzzard safe.”

Paul Calaminus, Chief Executive

The new report found:

• The practice had continued to make improvements to the service since the previous inspection
• Staff dealt with patients with kindness and respect and involved them in decisions about their care
• The practice adjusted how it delivered services to meet the needs of patients during the COVID-19 pandemic
• The way the practice was led and managed promoted the delivery of high-quality, person-centred care.